Thursday, June 12, 2014

Recruiters - Mind The Gap

The 10 second rule to review a resume is the most aggravating rule that some recruiters take pride in. Cut them some slack, a candidate has spent hours on their resume and some of them have even spent money to have a well written resume, not for some recruiter to scan for key words just because they do not have time to review it over 10 secs. I understand that there are a million resumes to review however how would you like to be treated if you were on the other side?

What is even more aggravating is the disrespect for candidates who have had gaps. Just because someone has had gaps doesn’t mean they are less than someone who has had less gaps. People have lives that they need to lead – young children, aging parents, stress, job loss there could be several reasons.  For God sake pick up the phone and call them. Find out why they had the gap in their life.

An excellent recruiter has the ability to look beyond the generic issues and at the talent of the candidate based on their drive to achieve.  I will be more interested in learning about what did they do to keep up with their field in order to come back to where they left off or even better to be as competitive as a person who has not had a gap. Being a good fit in a role is not just to have the technical requirements but the overall interpersonal characteristics to be a part of the team. This is not just for direct hires but also for the consultants/ contingents.

When you recruit for the client assume your role as an advocate for the client not just producing numbers.  You also need to keep in mind that you do not undercut the candidate for the sake of the relationship of the client. You need to be the eyes of justice so that you can have those difficult and yet honest conversations with both the client and the candidate so that they return the respect to you.
Once the candidate builds the trust and respect in your process they will come back to you when in need and refer people to you voluntarily. 

Finally, stay in touch. You may have placed the candidate.  Now it is time to keep them your active candidate for the rest of your recruiting career. You will not only learn more about the company that has hired them but also about your candidate. Sales relationship in recruiting is not limited to maintaining a relationship with the client but also maintaining the relationship with your candidate. It is the chicken and the egg relationship story.